Refund policy

Returns & Refunds

Each item is made to order, for this reason, orders are not refundable or returnable once shipped. All orders are refundable only if it is processed before the item is shipped. Orders are processed within 24-48 hours, so please cancel before then to receive a refund. For any questions, please contact: info@stoneridgebooks.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@stoneridgebooks.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@stoneridgebooks.com and send your item to: Stone Ridge Books, PO Box 342, WILLINGTON CT 06279, United States.